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Home > FAQ > My dataset is not yet supported, what should I do ?
My dataset is not yet supported, what should I do ?
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Measurement data formats are automatically detected using a combination of pattern matching and proprietary format fingerprinting techniques. We continuously extend our format support to cover new instruments and analytical technologies. 

 

1. Check with your sales representative if addition of new data formats is included in your license/sales agreement.

 

2. If included, send an email to [email protected] with the following information:
 

  • Name of Method
  • Instrument Vendor
  • Aquisition Sofware
  • Screenshots (attach screenshots from acquisition software, plots, etc.)
  • Example data: Attach or upload 5 example datasets matching the screenshots
  • Data protection inquiry - can we use this data for product demonstrations: yes/no

 

3. We will check for completeness and will provide a time estimate. The implementation will be performed in phases. Files uploaded after the completion of the first phase are automatically reprocessed as new processing phases become available. This ensures that existing data continuously benefits from newly added capabilities without requiring manual re-upload.


 

Phase Feature Description  Typical duration
1 FAIR storage

Uploaded files are securely stored and indexed according to FAIR (Findable, Accessible, Interoperable, Reusable) principles. Basic file metadata is captured to make the data searchable and accessible.

7-14 days
2 Parameter Extraction

Measurement parameters and metadata are automatically extracted from acquisition and raw data files. For text-based formats, extraction can often be implemented quickly. Binary formats may require additional format-specific development depending on their complexity and documentation.

Text-based formats: ~14 days


Binary formats: Depends on file structure and format complexity

3 Visualization

Interactive previews and visualizations of measurement data are generated directly within the platform, allowing users to inspect data without opening vendor-specific software. Implementation effort depends on the availability and complexity of the underlying data structure.

text based formats: 14 days 
binary files: depending on file structure 

 

 

Note: Support for additional file formats is continuously expanded. Once a format progresses to a higher phase, previously uploaded files of that format are automatically reprocessed to provide the newly available metadata extraction and visualization capabilities.

 

 

 

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